Information for learners

Learners are at the heart of what we do. This page provides useful information for any learner studying a qualification or assessment with us.

Where can a qualification or assessment take me, and how do I get there?

What qualifications and assessments are offered by Skills and Education Group Awards?

Animal Care


Complementary Therapies

Computing & Software



Creative & Design

Education & Skills Workforce


Fabrication & Welding

Fashion & Textiles

Land-based & Environment

Patisserie & Confectionery

Practical Languages

Preparation for Work & Life

Retail & Procurement


Youth & Community


  • How do I study one of your qualifications or assesments?

  • How long does it take to get a qualification?

  • How much does a qualification cost?

  • What if I need more financial support other than for course fees?

  • What support will I get?

  • What qualifications do I need to get started?

  • Is there an exam?

  • How do I get my certificate?

  • How do I get a replacement certificate?

  • What do I do if my name is incorrect on my certificate?

  • Who can I contact for careers, advice and guidance?

  • How can I make an appeal or complaint?